Häufig gestellte Fragen

FAQs

24. März 2021 2026-02-08 2:53

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Fragen & Antworten

1. How far is NASA BANGKOK from Ramkhamhaeng ARL Station?

✅ Just 400 meters (≈5-minute walk) — one of the closest hotels to the station. Follow Sukhumvit 71 Rd eastward; the hotel is on the left after Travstore convenience store. No taxi needed.
 

2. Does the hotel offer free Wi-Fi? Is it reliable for video calls?

✅ Yes — free, high-speed fiber-optic Wi-Fi in all rooms & public areas. Average speed: 85–120 Mbps download (tested by guests in 2025–2026). No login wall, no time limits — ideal for Zoom, Teams, or remote work.
 

3. What’s the check-in/check-out time? Can I request early check-in or late check-out?

🕒 Standard: Check-in from 14:00, check-out by 12:00.
✅ Early check-in (as early as 11:00) and late check-out (up to 14:00) are often granted free of charge, subject to availability. Always ask at reception upon arrival.
 

4. Is breakfast included? What does it include?

🍳 Breakfast is included in most room rates (verify at booking). Served daily 06:30–10:30 in the on-site restaurant:
  • Thai options: kai jeow (omelet), khao tom, pad kra pao, mango sticky rice
  • Western: scrambled eggs, toast, sausages, fruit, yogurt, coffee/tea
  • Vegetarian & gluten-free options available on request.
 

5. Are there power outlets/USB ports in the rooms?

🔌 Yes — every room has:
  • Dual USB-A + 1x USB-C charging port at bedside
  • Universal voltage sockets (110V–240V, Type A/B/C)
  • Dedicated desk outlet with surge protector
  • Some Deluxe/Executive rooms include RJ45 Ethernet port.
 

6. Can I store luggage before check-in or after check-out?

Free 24-hour luggage storage is available at the front desk — even if you arrive at 3 AM or depart at 8 PM. Lockers not provided, but bags are kept securely in a monitored area.
 

7. Is the hotel pet-friendly?

No pets allowed, including service animals (due to Thai health regulations and building policy). Not negotiable.
 

8. Do you have a swimming pool or gym?

❌ No pool or fitness center. The hotel focuses on transit efficiency & core comfort, not resort amenities. Nearby options: Suan Luang Rama IX Park (1.8 km) has jogging tracks & open-air exercise zones.
 

9. How do I get from Suvarnabhumi Airport (BKK) to the hotel?

✈️ Best option: Airport Rail Link (ARL) ExpressRamkhamhaeng Station (18 min, THB 45), then 5-min walk.
Alternative: Metered taxi (~35–60 min, THB 350–600 depending on traffic). Avoid touts at airport exits.
 

10. Is the area safe at night?

✅ Very safe. Suan Luang is a well-established residential/commercial district. Streets are well-lit, police patrols frequent, and the hotel has 24/7 security. Many guests walk to nearby 7-Eleven or street food stalls after 10 PM.
 

11. Do you provide SIM cards or eSIM support?

📱 Yes — TrueMove H & AIS SIM cards sold at the lobby kiosk (THB 299 for 10GB/7 days). Staff assist with activation, APN setup, and eSIM QR code scanning. Free help with tethering or hotspot configuration.
 

12. Can I print documents or scan files?

🖨️ Yes — front desk offers:
  • Black-and-white printing: THB 10/page
  • Color printing: THB 30/page
  • Scanning to email (PDF): Free
  • Document folding, stapling, and envelope sealing — all complimentary.
 

13. Are rooms soundproofed? Which rooms are quietest?

🔇 Moderate-to-good soundproofing. Rooms facing the rear (south side, toward Soi 71/1) are significantly quieter than those fronting Sukhumvit 71. Request “rear-facing” or “garden view” at booking or check-in.
 

14. Do you have a business lounge or meeting space?

💼 Yes — a 24-hour Business Lounge (ground floor) with:
  • 6 ergonomic workstations (adjustable desks, dual-monitor support on request)
  • 2 private acoustic pods for calls
  • Power strips, free water/coffee, and printer access
  • No reservation needed — first-come, first-served.
 

15. Is parking available for guests with cars?

🚗 Limited complimentary covered parking for up to 12 vehicles (first-come basis). Not suitable for large SUVs or vans. Pre-booking recommended via email (info@nasabangkok.com).
 

16. What’s the nearest BTS/MRT station?

🚇 Phra Khanong BTS Station (Silom Line) — 1.2 km away (15-min walk or 5-min Grab).
Alternatively: Bangna MRT Station (Blue Line) — 2.1 km.
Tip: ARL Ramkhamhaeng connects directly to Phaya Thai (for BTS transfer) in 12 min.
 

17. Do you accept credit cards? Is there a deposit required?

💳 Visa, Mastercard, JCB, and UnionPay accepted.
💰 No pre-authorisation or cash deposit required at check-in — just valid ID and booking confirmation.
 

18. Are there restaurants or food options nearby?

🍜 Extremely convenient:
  • Inside hotel: On-site restaurant (breakfast/lunch/dinner)
  • 0.1 km: Travstore (24h convenience store — snacks, water, meds)
  • 0.3 km: Soi 71/1 street food alley — famous for pad kra pao, grilled pork skewers (muh ping), and coconut ice cream
  • 0.8 km: The Circle Rama 9 Mall (food court, Starbucks, local chains)
 

19. Can I book weekly or monthly stays? Are corporate rates available?

📅 Yes — weekly packages (7 nights = 6 paid) and monthly stays (28+ nights) offered with:
  • Free laundry (2x/week)
  • Extended check-out (14:00)
  • Complimentary bottled water refill
    🏢 Corporate rates available for companies (min. 10 room-nights). Contact business@nasabangkok.com for VAT invoices and account setup.
 

20. What makes NASA BANGKOK different from other “airport hotels”?

🌟 Three key differentiators:
  1. Location: True ARL adjacency (not “near” — walking distance), yet in a peaceful, green neighborhood — not an industrial zone.
  2. Human-centered service: Staff trained in empathy, multilingual support, and proactive problem-solving (e.g., helping with last-minute pharmacy runs).
  3. Value integrity: No hidden fees, no bait-and-switch pricing, and consistent quality across 10+ years — backed by 13,464+ verified reviews.

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