Nachfolgend finden Sie eine Liste der am häufigsten von unseren Gästen gestellten Fragen.
Häufig gestellte Fragen
Fragen & Antworten
1. How far is NASA BANGKOK from Ramkhamhaeng ARL Station?
✅ Just 400 meters (≈5-minute walk) — one of the closest hotels to the station. Follow Sukhumvit 71 Rd eastward; the hotel is on the left after Travstore convenience store. No taxi needed.
2. Does the hotel offer free Wi-Fi? Is it reliable for video calls?
✅ Yes — free, high-speed fiber-optic Wi-Fi in all rooms & public areas. Average speed: 85–120 Mbps download (tested by guests in 2025–2026). No login wall, no time limits — ideal for Zoom, Teams, or remote work.
3. What’s the check-in/check-out time? Can I request early check-in or late check-out?
🕒 Standard: Check-in from 14:00, check-out by 12:00.
✅ Early check-in (as early as 11:00) and late check-out (up to 14:00) are often granted free of charge, subject to availability. Always ask at reception upon arrival.
✅ Early check-in (as early as 11:00) and late check-out (up to 14:00) are often granted free of charge, subject to availability. Always ask at reception upon arrival.
4. Is breakfast included? What does it include?
🍳 Breakfast is included in most room rates (verify at booking). Served daily 06:30–10:30 in the on-site restaurant:
- Thai options: kai jeow (omelet), khao tom, pad kra pao, mango sticky rice
- Western: scrambled eggs, toast, sausages, fruit, yogurt, coffee/tea
- Vegetarian & gluten-free options available on request.
5. Are there power outlets/USB ports in the rooms?
🔌 Yes — every room has:
- Dual USB-A + 1x USB-C charging port at bedside
- Universal voltage sockets (110V–240V, Type A/B/C)
- Dedicated desk outlet with surge protector
- Some Deluxe/Executive rooms include RJ45 Ethernet port.
6. Can I store luggage before check-in or after check-out?
✅ Free 24-hour luggage storage is available at the front desk — even if you arrive at 3 AM or depart at 8 PM. Lockers not provided, but bags are kept securely in a monitored area.
7. Is the hotel pet-friendly?
❌ No pets allowed, including service animals (due to Thai health regulations and building policy). Not negotiable.
8. Do you have a swimming pool or gym?
❌ No pool or fitness center. The hotel focuses on transit efficiency & core comfort, not resort amenities. Nearby options: Suan Luang Rama IX Park (1.8 km) has jogging tracks & open-air exercise zones.
9. How do I get from Suvarnabhumi Airport (BKK) to the hotel?
✈️ Best option: Airport Rail Link (ARL) Express → Ramkhamhaeng Station (18 min, THB 45), then 5-min walk.
Alternative: Metered taxi (~35–60 min, THB 350–600 depending on traffic). Avoid touts at airport exits.
Alternative: Metered taxi (~35–60 min, THB 350–600 depending on traffic). Avoid touts at airport exits.
10. Is the area safe at night?
✅ Very safe. Suan Luang is a well-established residential/commercial district. Streets are well-lit, police patrols frequent, and the hotel has 24/7 security. Many guests walk to nearby 7-Eleven or street food stalls after 10 PM.
11. Do you provide SIM cards or eSIM support?
📱 Yes — TrueMove H & AIS SIM cards sold at the lobby kiosk (THB 299 for 10GB/7 days). Staff assist with activation, APN setup, and eSIM QR code scanning. Free help with tethering or hotspot configuration.
12. Can I print documents or scan files?
🖨️ Yes — front desk offers:
- Black-and-white printing: THB 10/page
- Color printing: THB 30/page
- Scanning to email (PDF): Free
- Document folding, stapling, and envelope sealing — all complimentary.
13. Are rooms soundproofed? Which rooms are quietest?
🔇 Moderate-to-good soundproofing. Rooms facing the rear (south side, toward Soi 71/1) are significantly quieter than those fronting Sukhumvit 71. Request “rear-facing” or “garden view” at booking or check-in.
14. Do you have a business lounge or meeting space?
💼 Yes — a 24-hour Business Lounge (ground floor) with:
- 6 ergonomic workstations (adjustable desks, dual-monitor support on request)
- 2 private acoustic pods for calls
- Power strips, free water/coffee, and printer access
- No reservation needed — first-come, first-served.
15. Is parking available for guests with cars?
🚗 Limited complimentary covered parking for up to 12 vehicles (first-come basis). Not suitable for large SUVs or vans. Pre-booking recommended via email (info@nasabangkok.com).
16. What’s the nearest BTS/MRT station?
🚇 Phra Khanong BTS Station (Silom Line) — 1.2 km away (15-min walk or 5-min Grab).
Alternatively: Bangna MRT Station (Blue Line) — 2.1 km.
Tip: ARL Ramkhamhaeng connects directly to Phaya Thai (for BTS transfer) in 12 min.
Alternatively: Bangna MRT Station (Blue Line) — 2.1 km.
Tip: ARL Ramkhamhaeng connects directly to Phaya Thai (for BTS transfer) in 12 min.
17. Do you accept credit cards? Is there a deposit required?
💳 Visa, Mastercard, JCB, and UnionPay accepted.
💰 No pre-authorisation or cash deposit required at check-in — just valid ID and booking confirmation.
💰 No pre-authorisation or cash deposit required at check-in — just valid ID and booking confirmation.
18. Are there restaurants or food options nearby?
🍜 Extremely convenient:
- Inside hotel: On-site restaurant (breakfast/lunch/dinner)
- 0.1 km: Travstore (24h convenience store — snacks, water, meds)
- 0.3 km: Soi 71/1 street food alley — famous for pad kra pao, grilled pork skewers (muh ping), and coconut ice cream
- 0.8 km: The Circle Rama 9 Mall (food court, Starbucks, local chains)
19. Can I book weekly or monthly stays? Are corporate rates available?
📅 Yes — weekly packages (7 nights = 6 paid) and monthly stays (28+ nights) offered with:
- Free laundry (2x/week)
- Extended check-out (14:00)
- Complimentary bottled water refill
🏢 Corporate rates available for companies (min. 10 room-nights). Contact business@nasabangkok.com for VAT invoices and account setup.
20. What makes NASA BANGKOK different from other “airport hotels”?
🌟 Three key differentiators:
- Location: True ARL adjacency (not “near” — walking distance), yet in a peaceful, green neighborhood — not an industrial zone.
- Human-centered service: Staff trained in empathy, multilingual support, and proactive problem-solving (e.g., helping with last-minute pharmacy runs).
- Value integrity: No hidden fees, no bait-and-switch pricing, and consistent quality across 10+ years — backed by 13,464+ verified reviews.
